Have questions about shipping? Take a look below.
FREE SHIPPING OPTION:
Indiana – Free shipping on orders of $99.00 or more
Lower 48 (excluding Indiana) – Free shipping on orders of $135 or more
How do you ship my order and keep it frozen?
All orders are packed in cardboard lined boxes with Kodiak Kotton, an earth-friendly insulation solution made with recyclable and biodegradable materials. We then pack the frozen and perishable products with dry ice within the insulated liners, and the products remain frozen for the entire duration of the delivery. Currently our cost for a box and liner set is $7.35 Dry ice costs us anywhere from $2.50-$10.00 per box depending on estimated time in transit.
Where do you ship within the United States
We ship anywhere in the lower 48 states, utilizing shipping options from UPS and USPS depending on the product orders and requested delivery time frames.
I just placed an order, when can I expect it to arrive?
Once we have received your order, we will send it out on the following Monday (or Tuesday on holiday weeks) Due to the products being perishable, we ship our orders in the beginning of the week to avoid them from running into potential weekend shipping delays. We ship from Indianapolis, IN, and delivery times can range from 1-3 days depending on the shipping address location. After the order is shipped, a tracking number will be sent to the email address associated with the order, along with order updates and delivery confirmation.
How much will it cost to ship my order and how are the shipping costs derived?
Shipping costs are calculated by weight of your box including dry ice + shipping materials. The base cost is very high but the higher your order, the more we can subsidize a poriton of the shipping cost! Within Indiana, where we are based, we offer free shipping for orders over $99. For orders in the rest of the lower 48 states, we offer free shipping for orders $135 and higher.
What if my order partially thaws in transit?
Thawing is not bad. While we aim to keep things frozen, during hot months things will thaw. You can re-freeze your product. Sausage and bacon is quite durable and while re-freezing is not ideal, it wont harm your product. If you allow it to continue to thaw, just make sure you cook and use with in 10 days.